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eNPS

The Net Promoter Score, the world’s most popular method of measuring customer loyalty, has been transferred to the plane of employee research!

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We present the Employee Net Promoter Score, or eNPS, survey, thanks to which you will quickly find out about the attitude of your employees towards the company. Use the ready-made research template and, thanks to the universal division into promoters, neutral and critics, get clear feedback on satisfaction, well-being and commitment in the team.

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After receiving recommendations, we tried Webankieta, which proved to be an easy and flexible tool to use. We appreciate the professionalism and quick response of the support department, as well as their patience. Webankieta is useful in many contexts and more and more people and entire departments are actively using it.

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Krzysztof Gabruk

Customer Experience Chapter Leader at Santander Bank Polska

Startquestion allowed us to guarantee the anonymity of the survey to our employees. The ability to automatically send reminders to complete the study helped us collect the results – without them, we would certainly not have achieved such a high response rate.

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Sebastian Srebnicki

Project Manager at Innogy

The key to the Voice of Customer project’s success is integrating the client’s internal systems with the online research software. The first experience with the system was so encouraging that Medicover Poland decided to transfer all the conducted research to the Startquestion platform.

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Beata Dąbrowska

Coordinator of Market Research and Analysis at Medicover Poland