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Survey for Hotel Guests

Do you run a hotel or guesthouse? Then you know that every detail matters. Find out what your guests are paying attention to and what needs to be improved – conduct a short assessment of the quality of hotel service.

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Thanks to the hotel survey, you can quickly conclude the various areas of the hotel operation – from the design to the room’s price to the assessment of parking space availability.

A readable report will help you see your facility through your visitor’s eyes more critically and neutrally.

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After receiving recommendations, we tried Webankieta, which proved to be an easy and flexible tool to use. We appreciate the professionalism and quick response of the support department, as well as their patience. Webankieta is useful in many contexts and more and more people and entire departments are actively using it.

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Krzysztof Gabruk

Customer Experience Chapter Leader at Santander Bank Polska

Startquestion allowed us to guarantee the anonymity of the survey to our employees. The ability to automatically send reminders to complete the study helped us collect the results – without them, we would certainly not have achieved such a high response rate.

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Sebastian Srebnicki

Project Manager at Innogy

The key to the Voice of Customer project’s success is integrating the client’s internal systems with the online research software. The first experience with the system was so encouraging that Medicover Poland decided to transfer all the conducted research to the Startquestion platform.

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Beata Dąbrowska

Coordinator of Market Research and Analysis at Medicover Poland