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Product Evaluation Survey Questions

Want to know if users share your enthusiasm? Great! You introduce a new product to the market. This online survey is, therefore, just right for you.

Use this template strzałka w prawo strzałka w prawo All templates strzałka w prawo strzałka w prawo

Product evaluation allows you to verify the first impression that customers feel when they come into contact with a new product, it also makes it possible to check whether and for what price they would be willing to buy and replace the used one. You can also ask users what they need to refine and what solutions they already like.

What Do Customers Say About Your Products?

There are times when the gap between the design team and customers thinking about a new product is significant. When working on new solutions, it is worth listening to the voice of your market because it will ultimately determine the company’s financial success.

Searching for answers to what customers think about your products is crucial for understanding your audience and the directions in which the product should develop. Collecting feedback with online surveys may be a regular and automated task.

Product Evaluation – Survey Template:

The New Product Evaluation Survey may contain one or more questions. The more we learn, the more exciting data we will collect for analysis. However, remember that too long a survey may discourage the user. However, it is worth considering the following questions in the study:

  • What is your first impression after getting to know the new product?
  • How would you rate the value for money?
  • If the product were available today, how likely would you be to buy it?
  • How probably will you replace the existing products you are using with our product?
  • What would you improve in the new product to better meet your needs?
  • What do you like best about it?

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After receiving recommendations, we tried Webankieta, which proved to be an easy and flexible tool to use. We appreciate the professionalism and quick response of the support department, as well as their patience. Webankieta is useful in many contexts and more and more people and entire departments are actively using it.


Krzysztof Gabruk

Customer Experience Chapter Leader at Santander Bank Polska

Startquestion allowed us to guarantee the anonymity of the survey to our employees. The ability to automatically send reminders to complete the study helped us collect the results – without them, we would certainly not have achieved such a high response rate.


Sebastian Srebnicki

Project Manager at Innogy

The key to the Voice of Customer project’s success is integrating the client’s internal systems with the online research software. The first experience with the system was so encouraging that Medicover Poland decided to transfer all the conducted research to the Startquestion platform.


Beata Dąbrowska

Coordinator of Market Research and Analysis at Medicover Poland