The crucial moment in the customer’s / user’s life cycle is maintaining his commitment to using the product and building a habit. The more your customers use your product, the more often they log into the website, and the more necessary it is in their daily work or private life. User Engagement Survey will quickly answer the question of how to activate users to use your site more often.
How to Improve Website Visitor Engagement?
Ask your customers directly what would make them use your site more often – maybe they lack some information or functionality? Or would they like to read articles on a specific topic more often? Don’t guess, ask! You can be intuitive, and you can rely on the comments and suggestions of UX experts, but you can also give your customers the floor.
User Engagement Survey Questions
We assume that the research should not be complicated. Ask your users clearly and understandably. Make them spend as much time as necessary to complete the survey to get valuable feedback without abusing the trust of Internet users.
A question in a website user engagement survey may look like this: What could make you start using our website more often? Collect valuable feedback, draw conclusions from it and improve the engagement of your website users.